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  1. Paykassa
  2. FAQ

FAQ

  • What if I can't find the answer to your question?
  • What is Processing Fee, Network Fee What is the difference and who pays them?
  • Zeros are displayed on the payment page, what should I do?
  • Have you invested money in one of our merchants and have not received your payments?
  • I invested money, they were displayed on the account page, but the deposit did not open. What to do?
  • Can I earn by investing in your service?
  • Was a payment made in Ethereum, but the money was not credited?
  • I paid to the old address again, what should I do?
  • Why such a high Commission?
  • Your service is protected from DDoS attacks?
  • Can I get a list of all incoming transactions for cryptocurrency through the API?
  • What CMS do You use?
  • Can I cancel or return the payment?
  • Is it allowed to connect a HYIP project to your service?
  • Trying to make the payment and get the message "Invalid account number. Error code: 59". What to do?
  • You can exchange one currency for another between the balances of the merchant or make a payment in another currency?
  • I made a payment and it was canceled, but the money did not return to the balance, what should I do?
  • How quickly Payments are made to your service?
  • I can't remove API, what to do?
  • How do I change my email? How can I change my email if I have lost access to it?
  • Trying to make a payment or change my account information, but does not come email with confirmation link environment?
  • What does your service payment page look like?
  • TRON (TRX) has been sent to TRON_TRC20 account. What to do?
  • TRC20 tokens have been sent to TRON account. What to do?
  • Tether (USDT), Bitcoin and other ERC20 tokens - sent on the Ethereum network, payment not credited. What to do?
  • Ethereum, Bitcoin and other BEP20 tokens - Sent on the BinanceCoin network, payment not credited. What to do?
  • When paying Ripple, Stellar was not specified or the tag was incorrect, what to do?
  • When paying with a Ripple, Stellar was not specified or the tag was incorrect, what to do?
  • Payment paid but not credited on the website?
  • Where can I find documentation and examples for integrating Your service to my project?
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