Why doesn't the password reset link work?

Some email services, like Gmail, may automatically check links for security purposes, which can lead to them being "invalidated." This happens when the service scans the link for viruses, rendering it unusable for its intended purpose.

Recommendation:

When you receive a new password reset link, copy it as text and manually paste it into your browser's address bar.

What is a Browser?

A browser is a software application that allows you to view web pages on the internet. Popular browsers include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. By using a browser, you can enter web addresses, such as the URL of a password reset link, to access the desired resources online.